Support

We are happy to help. Email support@tutzy.app and tell us what you need. We usually reply within 2 business days.

Quick answers

A student forgot their password

Open the Parent area, find the student's card, tap the menu and choose "Reset password".

How do I add or change subjects?

Parent area, student card, tap Subjects.

How do I allow photos and documents?

Parent area, student card, switch on Allow photos and documents. Face ID or your passcode is asked first.

How do I cancel my subscription?

On your iPhone or iPad: Settings, tap your name, Subscriptions, Tutzy, Cancel. Subscriptions are managed by Apple.

How do I delete my account?

See Delete account.

I did not get the sign-in email

Check spam or junk. Then try again, or email us.